Conflict Resolution
Win Win Guidelines
1. Take time for cooling off if needed. Find alternative ways to express anger.
2. Each person states their feelings and the problem as they see it using "I Messages".
No blaming, no name calling, no interrupting.
3. Each person states the problem as the other person sees it.
4. Each person says how they are responsible for the problem.
5. Brainstorm solutions together and choose a solution that satisfies both - a Win /Win solution.
6. Affirm, forgive or thank your partner.